This post shows how to fix laptop keyboard keys not working on windows 10, including common manufacturers HP, Dell, Acer, Lenovo, Toshiba and other Windows laptops. Your Laptop Keyboard suddenly just stops working sometimes, why does this happen, and how do you stop your laptop keyboard from messing up? Here I will show you the most common problems and solutions. This covers the most common reasons why your laptop keyboard might be struggling with in case you noticed Laptop keyboard keys not working .

Before we begin with the fixing process that will deal with your Laptop keyboard keys not working. Its very cardinal to ensure nothing is faulty on the laptop that might be affecting the Keyboard other than the Software or software issue.

Did you just install a third party software?

Try uninstalling any third-party keyboard software you may have installed. There is a high chance your software is corrupted and affecting other devices. Has that helped? Let us know if you’ve found your own solution to this niggling problem.

Most of the time you might notice your laptop’s keyboard just stops working? You may at times face this problem. I personally once experienced such a problem, were it had to do with a laptop trackpad, I already covered that in another post on how you can fix you an issue with a mice by using an external mouse. I noticed a common trend that with my inbuilt mice i had issues but while the external pointing devices was very much working. This made me realize the problem had nothing to do with the inbuilt pointing device.

Also see: How To Unlock The Keyboard On A Laptop

You will agree with me, that a Laptops keyboard is a vital ingredient that uplifts the functionality of a laptop. Without it working properly, the ideal overall performance can be very much affected, and when it stops working, you suddenly loose the love you felt for your device, more especially considering some of these Laptops can be very expensive.

How to fix laptop keyboard keys not working

If your laptop does boot to BIOS when you press the relevant button, then the good news is that your laptop keyboard is working otherwise you must be sure its not a software issue.

1. Power Reset

Start by carrying out the easiest form of troubleshooting If you’re not comfortable opening your laptop. If you want to try checking yourself for the problem, you could use a tool to lift the keyboard and check the connection underneath using a good repair tool kit for computers available on Alibaba or you can simply check computer stores. Once you have this opening tool for opening the laptop, gently follow steps below.

Steps To remove the keycap 

  • Place your finger nail, small flat-head screwdriver, or knife under a corner of the key and gently pry the keycap up and away from the laptop. In many situations, the key only snaps out partially. If the keycap is still attached to the laptop, use your fingers to remove the keycap completely.
  • Once removed, you should see the key retainer (scissor-switch) still attached to the laptop with the pad in the middle. If needed, this too can be removed from the laptop.
  • Place the flat head of a screwdriver or a knife’s edge under a corner and gently twist until it pops off. Once you can see the tap connecting the keyboard to the motherboard, make sure it’s not loose (or worse, broken) and firmly in the slot.
  • Now check the cables beneath connecting to the laptop Keyboard and see if this fixes your laptop keyboard.If the steps above didn’t help you, check the bottom surface of your laptop (or your laptop manual) for a pinhole reset button.If you find one, press that pinhole to power reset your laptop Now check to see if this works for you. And this also does not work then you should fully try to reset the Laptop.
  1. Turn off your laptop
  2. Disconnect all the peripheral devices (flash disk, external monitor, etc.) from your laptop.
  3. Disconnect the power cable from your laptop.
  4. Remove the battery from your laptop (if it’s removable).
  5. Press and hold the power button on your laptop for 15 seconds.
  6. Install the battery to your laptop
  7. Connect the power cable to your laptop.

2. Disable Filter Keys

The Filter Keys setting in Windows 10 allows the computer to control how it deals with accidental repeated keystrokes. However, this setting can sometimes cause problems with certain Keyboards.

Disable Filter Keys

1.  Right-click on the Windows Start button and then click on the Settings Icon.

2. The next step is for you to Click On the Settings screen, click on Ease of Access.

3. When the next screen appears, select Keyboard in the left pane and Turn OFF Filter Keys.

3. Restart your computer finally and see if the USB Keyboard is now working

3. Check For Keyboard Hardware Issues

  • Make sure you your keyboard is not broken physically somewhere. Take a brush and start cleaning the keyboard. Make sure you remove all the dust, and the keyboard is crisp and clean. You may use an old toothbrush and try gently padding the back of you Laptop.
  • To know your keyboard works when you have accessed the BIOS menu. Restart the computer and while it is booting up, hit the keys (usually Esc or Del) to open the BIOS menu.
  • When the BIOS menu opens that means the Keyboard is okay. So use the arrow keys to navigate, then we can assume the problem is with the software part and not the hardware part.

4. Update Your Keyboard Driver

To update your Keyboard Driver, quickly update device drivers using Windows Update, use these steps:

  1. Open Settings.
  2. Then Click on Update & Security.
  3. Go to the next section Click on Windows Update.
  4. Finally Click the Check for updates button.
Update Your Keyboard Driver

Windows 10 has an inbuilt functionality to actually detect and install drivers automatically using the array of built into the system and Windows Update. However, on occasion, you may have to update a device manually for a number of reasons. For instance, when a particular piece of hardware isn’t recognized automatically, stops working after an upgrade, Windows Update installs a generic package, or you need to access a new feature or bug fix.

5. Manual Driver Install

You can temporarily enable the on-screen keyboard or connect an external keyboard if you are not comfortable without a keyboard. Now it is time to reinstall the keyboard drivers. If you have first tried to clean your laptop keyboard, sometimes this should have fixed your issues. Try using an external keyboard on your laptop If it works then that’s a software problem.

  • Go on google and search for a plugin such as the Driverpack solution or DiretX. This popular graphics engine has been used in many video games since the the 1990s. Download the latest drivers file. If it is a executive file, you can install it by simply double clicking the file. If it is a zip file and you can not find a installer in the archive, you can install the driver by following instruments below:
  • The next step is for you to Go to Control Panel and open Device Manager. Open Cotana, in the search dialog box type “Device Manager”.
  • Then try to find the device your are trying to install a driverRight click the device and select properties.Select Driver tab, then click the Update Driver button.Choose Browse my computer for driver software.Let me pick from a list of device drivers on my computer. Browse for the .inf driver file. Open and Next.The driver will be installed.

You should note: Ways on how to fix laptop keyboard keys not working on Windows 10 comes with several options to update a device driver, including using Windows Update, Device Manager, and using auto-update assistants from device manufacturers. Sometimes using a wrong Keyboard driver can actually cause your laptop keys may not be working properly. If you have thoroughly followed the steps and also tried to update your keyboard driver to see if this fixes your keyboard, But still nothing. the next step should work..

5. Reinstall Your Keyboard Driver

  • Right click Start
  • Select Device Manager
  • Expand Keyboards category
  • Right click the keyboard you want to repair
  • Select Uninstall
  • Click Start
  • Select Restart on the power button icon
  • Let the computer restart after which Windows will reinstall the keyboard driver

Things To Remember

  • The most important thing to take note is first diagnosing the problem because it can either be a hardware issue (more serious) or a software one.
  • If the ribbon or connector is damaged, then you’ll need to get your laptop repaired.
  • If it was just loose, then you may have just solved your problem!. The first thing you need to do is hone in on exactly what the problem with the keyboard is.
  • To Boot your Laptop, repeatedly press the button that takes you to the BIOS screen. This varies between different laptop makes, but it’s usually the Delete, F2, F8 or F12 key.
  • If you’re certain you’ve been pressing the correct button, and your BIOS isn’t booting, then your laptop keyboard likely has a hardware issue.
  • This could be something as simple as the connector between the keyboard and motherboard having become loose.
  • you may need to connect an external keyboard to your laptop to go through this process of knowing the real problem.

6. Uninstall Secondary Keyboards

Finally Uninstall your Secondary Keyboards because sometimes you need to understand that to fix a laptop keyboard and keys not working can be caused by the the drivers from other keyboards you’ve previously attached can interfere with and automatically disable the laptop keyboard. Give your keyboard setup a fresh start by uninstalling all laptop drivers that aren’t your main keyboard.

Step 1: Click on Windows, then Launch Control Panel.

Step 2: Choose Add a language or Change input methods.

Step 3: The next step is to Click Options.

Step 4: Tap Remove on the right of the input method you want to delete, and hit Save

Fix 2: Remove a keyboard in Settings.

Step 1: Access the Settings setup.

Step 2: Then Select Time & language.

Step 3: Click Region & language, choose a language and tap Options.

Step 4: Select a keyboard and hit Remove.

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